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1. Login to the webmail program you prefer. You can get there by going
to your-domain.com/webmail. You'll need to login using a username (which
is the full email address) and password.
2. Once you have logged
Either your domain is over quota, or your
e-mail address itself is over quota. You will need to increase the
amount of disk space to receive mail again.
The two most probable reasons are:
1. Your e-mail client is not configured to authenticate itself
before before sending through the SMTP server. For security reasons,
our servers require you to check your email before s
About 60% of the total e-mail traffic in The Internet is SPAM (unsolicited email).
The first solution we offer is called SpamAssasin – a software that
is capable of eliminating more than 98% of all SPAM messages. Its
performance depends o
Email settings for an Email Client (Outlook, Eudora, MAC mail etc.):
Incoming mail server: mail.yourdomain.com
Outgoing mail server: mail.yourdomain.com
Outgoing mail server does require authenticati
Before starting:
Make sure your domain name loads. If it doesn't load your your email account wont work.
Make sure you have setup your email accounts at yourdomain.com/cpanel .
You are now ready
As all POP3 passwords are encrypted, we are
unable to provide clients with passwords for POP3 accounts. If you have
lost a password or it doesn't work, you should simply reset the
password via your Control Panel. Password chang
Log into cPanel, under the Mail header click Email AccountsUnder "Add a New Email Account" fill in:   * The Email address you wish to create   * The password you want to create for t
Our SMTP server can handle a very large number
of outgoing e-mails per second, enabling all of our clients to have
sufficient e-mail access. Sending excessive amounts of email is against
our Acceptable Use Policy. Our current l