Knowledgebase

Articles

 How long does it take to setup my account?

For security purposes, all orders are manually checked for fraud. Typically: - Shared...

 Are your servers Unix / Linux, or Windows?

All our Shared and Reseller servers run on CentOS Linux which is identical to Red Hat...

 Do you allow adult sites?

Unfortunately we do not allow adult sites:...

 What control panel do you use and do you have a demo?

The control panel we use is called cPanel. A demo of cPanel can be found here: cPanel 11...

 Do you offer Telnet or SSH access?

Yes, we offer jailed SSH access on our Business and Reseller hosting options. In order to get SSH...

 Software Versions

We stay on the leading edge by maintaining a developer friendly environment that offers the...

 How do I get my Welcome Email?

You will automatically receive a welcome email when your account has been approved and...

 Can I send SPAM? What is your policy on this?

Elitehost takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE)...

 How do I publish or upload my website to the internet?

The most common way of uploading files to your site's account is by using FTP. When you sign...

 What methods of payment to you accept?

We accept the following payment methods: * Bank Transfer / EFT * Credit Card * Debit...

 Can you design my website for me?

At this point we don't offer any website design services. You would have to contact a company...

 I would like to transfer my domain and website to you, what is th...

If your current host uses cPanel, we can migrate the website for you free of charge. The...

 What PHP version do you run?

We offer PHP Selector tool in cPanel on our shared and reseller hosting packages which allows you...

 Do you offer a website builder?

All our hosting packages includes a free website builder which you can use to design your own...